I have had a G29 racing wheel which has started to badly understeer. I contacted Logitech and they emailed me instructing that I return it to the retailer (Argos). I did that but they refused as it was over a year since purchase, but the Logitech warranty is 2 years. I got a letter from Argos, as requested by Logitech to say they refused the return. I was then asked to send a proof of purchase / receipt. I sent the email receipt I received from Argos, which states at the top 'this is your receipt'. I also sent the email confirmation of the delivery. Logitech are refusing to accept the wheel back as I have to produce a 'VAT RECEIPT'. I DONT HAVE ONE, I PURCHASED ONLINE!! So that's it, £300 wasted. They've admitted in writing it's a warranty issue but refuse to accept my receipt. Totally garbage company and shocking customer service. Off to trading standards I go.
