logitech

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G-Pro Wheel and Pedal bundle…

Ordered a G-Pro Wheel and Pedal bundle from Logitech website. Both wheel and pedals showing as in stock, with 1-2 day delivery time. Was given a delivery date 2 business days after ordering, so far so good. Took delivery of the wheel ONLY, no sign of the pedals. The ONLY way to attempt to contact sales support is via a web chat session. Tried and was told that dispatch of the pedals would be in 1-2 days, ok, not great but I guess I’ll wait again. 3 days later, zero communication from Logitech so chased them again, was told they had a backlog of orders but dispatch should be imminent. Ok, waited another day. Checked website and pedals are now showing out of stock, with no estimated “in stock” date. Still zero communication so chased again on the web chat. Was told they may be receiving stock the following week, so played the waiting game again. Have now received an email to say the remaining item in my order (the pedals) has now been cancelled. Thankfully I was only charged for the wheel, so I don’t have to chase the half wits in India for a refund on my pedalsAVOID THIS COMPANY, YOU WILL BE TREATED LIKE RUBBISH AND IGNORED

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Date of experience: Mar 25, 2024