logitech

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Broken site, no visibility, poor service

Logitech charges premium prices but delivers a subpar experience. Their website fails to show order history or purchase confirmations—support (Jen A.) says that’s “normal” due to ongoing issues, but there’s no notice or warning for customers. Communication is poor, and getting help means navigating a slow, unclear support process. Not what you’d expect at this price point. Following your reply we’ve emailed you with the extra details requested and will confirm if you do take care of it as you say you will here.

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Date of experience: May 26, 2025