I have been trying to work through an issue with LinkedIn customer service for over a month now. I've been routinely dismissed and it is clear that the customer service rep has been told to close my case every time I reopen it. Short story - my payment was clearly purposely rejected to kick me off of the Premium plan I was on in order to force me into a new plan which is 1,200% more expensive. I find this an absurd abuse of power and a violation of my rights as a consumer. There are laws in place to protect consumers from this type of behavior.The long story:When my plan was up for renewal, LinkedIn insisted that my payment did not go through. However, after trying 3 times with 2 different working credit cards it would still not work. They suspended my plan after a month of this back and forth and told me "I could always renew" my premium subscription. Not one rationale was given to me about why my payment didn't go through and I know it was not user error. As further evidence that my payment was being purposely blocked, a day after the final payment attempt was rejected and my plan was suspended, I renewed my premium account through the typical free trial. Of course, my credit card went through this time to secure this free trial upon re-subscription to the much higher priced premium plan. So, LinkedIn has successfully bullied me off of a plan in a way that was deceptive and continues to lie about it and block me from resolving the issue.
