Worst customer service ever, spoke with supervisor Isabell Breya regarding a monitor that was returned for a repair. Case CNN190416257846. LG issued a shipping label and the damaged monitor got lost, they are refusing to help and FedEx needs LG to file a claim as the shipping label was issued by LG. I called to see if LG would file a missing package claim with FedEx and I was told no.She was rude, lacked empathy and just plain nasty. Refused to help me with my concern and said write a letter to the CEO Joseph Yoo, she refused to let me speak with a manager. Do not buy a LG product, they are hell to deal with. Worst customer service ever experienced.
