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I purchased an LG dutch door…

I purchased an LG dutch door refrigerator and it failed within 3 months so it was replaced with another new same model and it failed within 24 hours. Sending it back and going to buy GE. LE refused to come out and take care of the issue on the second one. they want to charge me a service call while under warranty. Both time I called their service department and they were hard to understand and wanted me to do several checks. I'm not a technician nor do I think I should have to do anything on a new unit. Never will i buy any LG product again as they don't have any kind of customer service. They acted like it was my fault.

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Date of experience: Aug 28, 2019