I wish I had never bought anything from LG. The customer service is terrible.I bought a TV and wanted a 'magic remote' so I asked LG which one I should order, when it came, it was incompatible. The first I ordered from amazon from the LG shop. Over Two weeks later, still no refund. So I asked LG again which one I should order and was told to order another off of the LG.co.uk website. I did so and it was again the wrong remote. I tried to start a return the day or arrived and now over a week later they still haven't arranged the return. I've asked which remote I need and I get a different answer from each person I ask.I would never order another LG product after this.
