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LG Teams up with worst delivery company, and doesn’t care

Had a decent experience with LG appliances previously, but this review is bad because LG contracts with RXO, which is a terrible delivery company and LG doesn’t care if customers actually get their products. After making many days of attempts to try and get my appliances delivered, I reached out to LG and they said that the appliances are with the shipping company and it is out of their hands. LG should care about customers and not use such a terrible delivery company that makes them look bad. Shame on LG for using RXO.

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Date of experience: Dec 16, 2024