I ordered a TV & paid £30 extra for an unboxing/set up service. LG's delivery partner left without carrying out the service I'd paid £30 for. This was on the 7th April & in spite of multiple emails & Live Chats, I am still waiting for Head Office to 'make a decision' as to whether I should get my £30 back (now the 22nd April) for a service that was never given. Two stars as the TV was delivered on time. Update: 29/4/25 LG issued a full £30 refund for the service that I paid for but didn't receive. A lot of work to get there but, credit where credit is due - thank you! Upgrade to 3 stars!
