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Broken Hinge, Warranty Doesn't Cover It

I purchased the Ideapad 5 15" May 2020 for school and everything seemed great. Fast shipping, worked/looked great right out of the box. I have been happily using it for the past 8 months when last week (January 11th 2021) I was opening the lid and I heard a cracking noise. The left side of the hinge had popped out and now is causing the lower left side corner bevel around the screen to pop off. I cannot close the lid or tilt the screen at all as I risk further damage. I did not drop it, it has been sitting on a desk for the past month. I called Lenovo and they said they are aware this is a common issue, but it still isn't covered under warranty. This is a powerful computer (I'm typing this review on it now) and can tackle all my programs I need for school with no problem, but the exterior build can't even hold up to a year of regular use? I have been so careful. Purchasing it was a big deal to me and I do not have the money to get it fixed or buy a different computer. I am disappointed with Lenovo and can't believe they get away selling such poorly designed computers for these prices. I cannot recommend this company.

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Date of experience: Jan 22, 2021