lego

2.5
2.5 from 679 Reviews and Ratings
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Customers pay for their mistakes

Seriously? This is LEGO? I get it - every company makes mistakes. But when a mistake is made, the company should be rectifying the problem and quickly. Most companies would be sending out the replacement/missing/damages items express mail so you would have it in 2-3 days. Not LEGO. 7-10 BUSINESS days. Regular mail from out of the country. Seriously? They make a mistake and instead of them eating the cost of express shipping I have to pay for it with my time waiting for the replacement.

1
Date of experience: May 13, 2019