Lego is an awful company, not only do they overprice their cheap plastic building sets but also do not adhere to their own customer service contract. They state that if there is an issue with their pieces they will replace for free, we have spent thousands and thousands on lego and so obviously have had to order pieces a few times. Now lego has decided to stop sending us parts so we spent thousands and thousands and now can’t even get replacement parts as promised. It is absolutely disgusting. I have emails even of them saying they were going to send them after me threatening to share on social media, even have them the order and parts numbers and got confirmation that they were being released, then a month later get a message saying they aren’t sending the parts. What a rip off, poor excuse for a company.
