latimes

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I am not happy with the LA Times

I am not happy with the LA Times. I always pay my bill to continue my subscription until I moved out of the county. Then they want me to pay a past due bill when they kept delivering after I moved and no longer paid the bill to continue. I called Shy in customer service on 10/4 to discuss and she couldn't hear or understand me, and I speak clear English. I asked if I needed to speak with a supervisor and then she hung up on me around 10:50am. So long LA Times.

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Date of experience: Dec 04, 2019