As a long-time former user of Later, I wish I had good things to say about them. Several years ago they were young and eager and unique and I was a fan. But a very poor support experience regarding a major bug (which they repeatedly denied but eventually half-heartedly acknowledged and very slowly fixed) and on-going price increases made me move on.More recently, in the last few weeks I thought I'd give them another look. It took WEEKS of trying to contact their sales department through their website, through Facebook, and through X to finally get an unhelpful reply from sales. WEEKS. Most recently while trying out their trial it took support five days to receive an acknowledgement to a simple support question. The reply started with the disappointing "sorry about delay, high volume blah blah" corporate-speak that indicates that customer service is not a priority.By looking at other reviews here and it's easy to conclude that poor experiences like mine are the norm with this company.EDIT: I can't reply to Georgia because I missed the TrustPilot response window.
