Accessible and easy to understand for tech-challenged and disabled user like I have in my family. The UI looks good and stores passwords and information well.However, they shafted free-level users a few years ago when I was a few months in and limited use to only one device type. I quit using it until I got married and added the family.With the family subscription, I enjoyed using shared folders to automatically keep shared passwords up-to-date, but requires a password owner. Support has been very thorough, but they don't have many options for lock-outs unless you set up emergency access and a backup phone number.I will be leaving LastPass since they lost all customer billing information and the unencrypted and encrypted contents of their cloud server backup, which has made me change all my passwords which has taken more than 20 hours.
