lastpass

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
HORRIBLE SERVICE

HORRIBLE SERVICE. First I got double-charged for Premium account then when my bank refunded one of them, LastPass bumped me down to free account, despite the fact that I'd paid for a year of Premium. I tried for MONTHS to get help but their customer services is so so awful. There is no phone, chat, or email option you can only "open a case". I repeatedly opened a case, described my issue, and my case kept getting closed without any explanation. I kept trying to reopen the case and never got help. Oh and then when I tried to export my data it didn't work. I'M DONE WITH LASTPASS. RUN AWAY.

1
Date of experience: Jul 12, 2023