lastpass

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They don't let you cancel

We switched to 1password for security concerns and wanted to cancel. They don't have a cancel button in the UI- you have to create a support request. They don't accept the cancellation either and try to fight it and make it as difficult as possible to leave. This is an excerpt from their reply:Also, in order to complete a process on your account for security purposes we need to confirm the information below please: - Name and Last Name - Email address associated to the account - Last 4 digits of the credit card - Proof of purchase of the product If you still want to discontinue your service, we can help you to cancel your account auto-renewal.

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Date of experience: Mar 31, 2024