DO NOT USE. If you have password/access issues, they block you from contacting support. It says 'customer support is for paying customers', but you must be logged in for them to tell if you are a paying customer. So you're stuck, paying them & getting no support because you can't login & you're sent round and round in circles without any human help. The whole point for customer support is when you can't login in. It's a totally retarded customer service setup that leaves you high and dry in times of desperate need. If you use them, you will inevitably be left pulling your hair out with endless stress & wasted hours/days! Avoid at all costs!!