I've been a customer for a couple of years and on the whole it's been ok. I have an issue and have come on her to let everyone know just how rubbish their support now appears to be. I have just discovered that many others are now leaving one star reviews for the same reason. It is unacceptable for a security service company to provides poor support. Therefore, this company could be on the way out. I'm looking to move to another password provider as soon as I have time to research and migrate.
