Was a LastPass user for many years, happy with the product. Got locked out of my account May 2024 due to the LastPass Authenticator seeming to lock in a “loop” of denial. Multiple emails to LP support, interspersed with long waits. Bottom line I could not regain access to my account or my data. Told them to cancel my account and I moved on (painfully) to another product. December 2024 LP charge my credit card for renewal. Still dragging their feet on a refund. LP support is awful, cannot talk to a live person, just bots on the other end of an email who have no ability to think or go outside their limited script. I do not recommend this company. I have discovered (not by choice) there are many better products out there.
