I bought 2 packages of bacon from the Valley View Kroger store as I happened to be in that area. We found that the bacon was extremely tough and hard. Our Sam's Club is close and I was back in that area so I went back to the same Kroger of the purchase which is not my normal Kroger store. That Kroger had no one @ the Customer Service desk. Several Kroger employees walked by in the next 10 - 15 minutes w/no assistance so I left. I was back to my regular Kroger ( Rte 460) in Roanoke later that day and went to that Customer Service desk and was told that the bacon could not be returned to that store but had to be returned to the store from which it was purchased! So I drove across the entire Roanoke Valley burning expensive gas and was stuck w/some Kroger junk bacon! So my decades of loyalty to Kroger was rewarded w/an unpublished policy change given me by a condescending Kroger union employee @ the Rt. 460 Kroger store.
