kroger

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Major Issue with Kroger Delivery

The Kroger Delivery system crashed as i was attempting to complete my order and charged me for 10 transactions when i tried completing my order. When I spoke to a representative it was stated I had to wait 24 hours for them to pull up my account to see why I was being charged 10 times, yet they had my account info to try to restart my account. Horrible experience, will not be using the Kroger Delivery again. It is a system error that has cost me $2000 being held for 24 hours... and that's if they resole the issue...

2
Date of experience: Feb 24, 2025