kraken

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Terrible experience

Terrible experience! Don't waste your time. After signing up and giving them all of my personal information including a selfie of me holding my ID, I am still unable to deposit funds without signing Plaid into my bank which I do not want to do for obvious reasons. I figured it could possibly be a incompatible browser issue, however, I am unable to sign in from anything other than the initial device and browser that I signed up with. Super annoying and I'm done going through their useless customer service that leads you to nowhere but frustration !

1
Date of experience: Jun 15, 2024