kraken

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They don't tell you upfront they don't accept funds from South Africa

They allow you to provide all your details, upload your passport (South African), take selfies, and then they register you as a client. Only when you have tried about 20 times to fund the account via credit card (unsuccessfully) and then make a physical funds transfer (from South Africa), which costs forex costs of all kinds...and then you see your account not credited. You then go through about 7 different support people. Finally they tell you they are not allowed to accept payments from and make payments to South Africa and that I need to get my bank to request the funds on my behalf. Ridiculous!!!

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Date of experience: Nov 13, 2024