Kraken support is very bad. During document verification the process stopped before ending the verification. After that we have no access to our account at all. Also the app is not working anymore. So we send an email to supportdesk with a short description of this issue, mid of december. Till now (22 Jan) this issue is not solved by Kraken. We can't sell our crypto's means we loose a lot of money. Reaction of support is too slow without any effect.
