They are GENUINELY horrible and fat theives in their work. They just want to make money on people without being of any true service to customers.I have spend in Kraken way more than 30k in total since I have know them: but EVERY TIME your fees have always been higher than what you said initially were supposed to be. I purchased let say Monero for example for 257$, your platform says 2.76$ of fee approximately...all good for me but when I make the purchase, I realize it's 239 giving to me by your platform...so you charged me 16-17$ instead of 2-3dollars...You guys have done this SOOOOOO MANY TIMES and every time I ask for an answer on "what's going on?"; your app says the queue is 10-20mins of waiting time ...2hrs later nothing, 24hrs later nothing but you have already overcharged the customer and he is still waiting...the only time someone responded, I had the most IDIOTICAL answer a paid employee can give to a customer asking help...I hope this company sinks genuinely... it's worthless to the society.
