I have backed quite a few projects on Kickstarter since 2015, 12 to be exact. Now most have been a (pretty) good experience, but Kickstarter seems to attract scammers nowadays. And Kickstarter does nothing to protect the people who invest their hard earned money in these projects. All they do is take their 5% and then it's between you and the creator(s).How could they? They provide the platform, they charge your credit card and they should make sure the creators are for real. If you contact support, they do not take any responsibility, because after the campaign has ended "it's between you and the creator". How can it be between me and the creator if the creator is completely incommunicado and has no website, email or other means to communicate outside of the Kickstarter platform? Terrible customer service as they only defend the creators and forget that Kickstarter is nowhere without the backers as they provide the money of which Kickstarter gladly takes 5% and then backs out.So I will never back any project on Kickstarter again and I hope everyone reading this will be warned and ignores Kickstarter campaigns, no matter how interesting and attractive they seem.
