I backed Livtab’s CyberOne project on Kickstarter in November 2022, with desks promised for February 2023. Now, in March 2025, I am still empty-handed and out about $1700. The campaign page remains active, misleading potential backers into thinking the project succeeded, while the reality is nothing but unfulfilled promises and a cascade of excuses.The creator, Shiran Han, hasn’t logged into their Kickstarter profile in over six months—a clear breach of Kickstarter’s requirements for regular updates. Instead of receiving official communications, backers are met with vague, off-the-cuff responses. My multiple contacts with Kickstarter Support have yielded only generic replies, such as:"I just want to re-confirm that we have received your report about this project, and our experts in project review, the Trust and Safety team will take action accordingly."This response offers no tangible resolution or refund, leaving us with nothing but excuses. Meanwhile, Livtab ran an Indiegogo campaign for the same desk and is now selling the CyberOne on livtab.com. Three years of delays and misleading updates suggest a deliberate strategy to string us along rather than deliver on their promises.After backing over 20 projects on Kickstarter, this experience has forced me to reassess my trust in the platform. The system is clearly failing backers when accountability is most needed. I can no longer recommend Kickstarter to those who value transparency and follow-through.Kickstarter needs to address these systemic issues rather than offer vague assurances. Until then, I will refrain from backing future projects on their platform.
