keap

4
4 from 448 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Just like any platform there is a…

Just like any platform there is a learning curve. It just seems that when I joined Keap there were a lot of changes and updates being made and I feel slightly in limbo. My service design consultant, Jennifer White, is AMAZING!! I literally would be lost without her support. I understand things may be difficult during this time so I can understand if things are in flux. The technical difficulties are really starting to take a toll on my productivity: can't connect stripe, landing page having formatting bugs, tags not applying to forms. Jennifer has been forwarding the issues I've been having after reaching several walls in some of our strategies. I've still haven't heard back. The only reason why I'm not giving a 4 or 5 stars because this was to make me more efficient but I feel like I'm working twice as hard just trying to work through the kinks.I'm sure after some more time I will see the benefits of the system and get to the efficiency I'm striving for.

3
Date of experience: Jun 11, 2020