Kayak.com practices perverse financial fraud!Kayak.com displays airline tickets with checked-in baggage. I even have screenshots of this as documentation.But after the tickets were purchased, the ordered 2 x checked-in luggage did not appear. When contacting Kayak's service (this must be done with each message via Kayak's creation of a new service subject on kayak.com. And every time you get to write with someone named John...) I was asked if I had photo documentation that Kayak had found tickets where the total price included checked-in luggage.When I provided the requested ticket documentation, I was simply told that even though Kayak's system says that checked-in baggage is included, you have to check it yourself when booking the ticket. But if you have to check that it is not included, as Kayak claimed from the beginning, then it is false marketing, since Kayak appears at the same price as their competitors in the initial search!The end result is now that I have been tricked into buying 3 tickets, but then also have to buy checked-in luggage on the side, even though it was clearly included in my comparison basis from the beginning.This is the worst experience regarding a company selling tickets! I highly recommend NOT to do business anywhere near Kayak EVER.Kayak = cheating & fraud !!!!
