Recently booked a car in the UK with them (was redirected to QEEQ, who ultimately the booking was with). The original booking I paid for included a car from Europcar, unlimited mileage and a different drop off to pick up location.When we arrived to collect the car it was an absolute conundrum. The agent at the desk ended up charging us DOUBLE what we had already paid in AUS. He also wanted to charge us an extra $400 for the different drop off, even though we had included this in the original booking, he said it wasn't!It was an appalling experience and I feel like we were completely ripped off.
