jimdo

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A flop when it really counts.

After years of having my pages on jimdo they have deleted not only one page, but my whole account for unknown reasons and are not able to answer and react within 24 hours to my emails. I don't know what happened until now, so I will have to build new pages somewhere else and launch my shop there. A lot of work, just because they first react without explaining why or what happened.Forget German companies, they are bond by illegal laws again, rather chose one of the many worldwide solutions which offer often more.Edit after second blunt answer:Absolutely unprofessionell, unempathic and rudeHave got an extremly rude answer to my request in German after I have contacted the business team as the free-team does not answer for days after simply deleting my account, there is no will to solve or to talk from jimdos side, they don't even give me a copy of my data. Go somewhere else, this company is not trustworthy at all.Edit: I shall have insulted someone, they say, with content on one of my 6 pages... don't know which, don't know who, they would have problems to prove that. There are no clear names on any of my pages, would be interesting to know who feels insulted from what, but well, I got my pages already substituted... somewhere else, where hopefully more professionell people work, you can read twice here the manner in which they treat their customer and the impertinent answer... nothing but: we don't care about a user when someone we don't know writes an important looking letter with narcissist strategy", right? An abuse team that simply fails, when every nonentity can write a letter with assumptions and they react by deleting the problem and not talking with you. Can prove it, don't go there.No word about my data, that's a case for the UK data protection service, which has already been informed and data officially requested.

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Date of experience: Feb 04, 2020