For some reason, my website stopped recognizing my password and, to compound matters, would not let me re-set the password. While our website was able to be seen and navigated by potential customers, I could not access it for editing and updates. Benjamin and Albert worked to troubleshoot the problem. Albert recognized that the only way to solve the problem was to allow me to come into my website another way and let him re-load the website at his end. Working together, we solved the problem and our website is now accessible to me once again. I really have enjoyed working with our website through Jimdo (so easy! so many options!) and, in the rare instance where there has been a problem or question, customer service has been polite and helpful.
