catastrophic service. Multiple downtimes per week. Support says, there is no SLA and no guarantee. The support has also no idea what is going on. I wrote, that the site was down for 3 hours. 4 days later I got a reply that they checked my site and it is up, so they see nothing.... of course, it was 4 days ago...Stay away from them. Go to dream host - they have SLA's and a money back guarantee.For a service made in Germany it is one of the worst qualities I have seen so far.