I'm really surprised to see all the comments here about great and fast support - I can't get anyone to respond to me at all. We only paid our subscription last week and are considering cancelling it due to the fact it is impossible to contact anyone for support.In response to Trustpilot response: Nope - I had 2 different enquiries and someone only contacted me about 1 of them, which is not resolved. The other one nobody has contacted me at all. And that is the most important one!