Charged for the new unlimited plan in Nov ( increase of $400) when asked for Starter plan and then in Dec asked for monthly Starter plan and 100 unlisted and we have been charged for yearly Stater and no unlisted.Have AI responses that do not address the issues and say I can now change this in DEC 2025! NOT suitable!!Very poor responses especially when I have emailed and sent screen captures to show what was requested at the time