A few technical issues on certain surveys and then it just gets better... I am due for my reward but I can't remember my password. The change password link does not work and their 'customer service team' clearly have no clue how to resolve the issue and give generic answers. I asked them to cancel my account, they directed me to their website and yes, you need to log in before you can cancel it.amazingly, you don't need to log in to access more surveys and earn reward points you won't be able to use. I can only assume this is all part of the scam.Avoid this company and their website.