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Indigogo ignores violations of their own terms.

There are many Problems with a campaign (Astroslide 5G) I backed in August 2020. The product still hasn't arrived. In addition the campaign owner completely fails to communicate with the backers. Campaign updates are as rare as every 2 month at the moment despite the promise of weekly updates. Campaign owner violates violates indigogo-terms regarding the fulfillment of communication tasks. The Astroslide 5g is more than 2 years overdue. But except some rarely occuring updates (once every 6 to 10 weeks) containing false promises and unimportant information this campaign completely lacks any communication with the people who gave their money to get the campaign startet.Despite these violations Indigogo doesn't do anything regarding those issues. Indigogo knows about the issues with the Astroslide5g-Campaign but it seems that they doesn't care at all. We Backers are completely on our own and and there is no one we can adress with theses issues. Indigogo should protect users from any fraud or scame happening on their side. But they do nothing. Shame on you.

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Date of experience: Jan 15, 2023