Ever since Amazon took over a year ago, it's been a complete super sh*tfest, from UI interface glitches that muck up your credits, to image/video uploads that crash or don't work half the time.Agreed - unacceptable that Pro relies on vague terms hidden within subscriber agreements to justify their 'opaque practices' A reputable service would inform its users seeking explicit consent before continuing maneuvers.Such experience has cost me time and unnecessary stress frustration in dealing with their otherwise growing antiquated interface, that has long been in need of an upgrade - and Support. IMDbPro’s lack of transparency, unclear cancellation process, and questionable billing practices are duly disappointing. If you’re considering this service, be prepared to face poor communication, lax 'support' and a complete disregard for your rights as a user professional and consumer. Who makes you jump through hoops just to get errors corrected. Most unacceptable for the professionals who PAY for this dog-fest with no getting around. Wished there were other platform options.