Terrible customer service - had a delivery slot 5-7pm sat (at a pick up location). Had a message to say running late. I got there 6:40pm had already left- online order tracker said order completed. ??- spoke to customer service that night - apologised and arranged for delivery Monday. - working from home - just checked order and says cancelled???- had another email to say driver will be collecting my return items on Friday (the ones never delivered)!!! - called customer service, on hold for 14mins, then get cut off (by them?)Awful!