I request that this matter be investigated at the highest possible level. We have experienced extremely poor treatment from both IKEA and TaskRabbit. Case ID: 141 -47671185) 1 month tomorrow, this still has not been resolve.To resolve my issues, I require the following: The fitting of the lights with no staples and wires. * Realignment of both sides of the wardrobe. *Senior officer to come out assess work that’s been carry out. *Compensation for the days I took off work stress this has caused. *The lights fixed, so turn off inside wardrobe. *Replacement of a damaged shelf. shelf was damaged either during installation or delivery. This means the 2 double wardrobe pinned to the wall will need to come off a freshly plastered and painted room, totally soul destroying a simple issue could’ve been resolved by the salesman via taking an email,Instead of a contact number. the whole situation has snow ploughed out of control making situation worse. Problem on top of problem. Ikea and TaskRabbit have had some sort of issue with each other since the beginning of December when TaskRabbit‘s contract was changed. This results in the customer being stuck in the middle, issues not getting resolved. I believe all Ikea staff need to be retrained so they actually know the procedure and what they are doing. I will never again shop at the store. it’s the 18th of January now and this is still not sorted. The poorest customer service with broken promises. I’ve never seen such bad customer service from a large company. that goes the same for TaskRabbit.Ive contact watchdog, you only have to look at the amount of terrible reviews.
