ikea

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the support team was non-existant

the support team was non-existant, after being on the phone for an hour there was no indication of anything moving forward, and since theres absolutely no alternative way of contact, its clear that they are avoiding responsibility, hoping people give up calling them.as to what i was up to, their system bugged out and failed in collecting its payment, now i call to verbally verify new details(since nobody should ever send money based on an email)this is from denmark.

1
Date of experience: Jan 31, 2025