My wife and I played the IHG game and even fell for the CHASE IHG card that has an annual fee of 89.00 dollars thinking that with a free anniversary night each year it would be worth it. Biggest pain ever. We would find a room at a holiday inn to use our free room, but had to call a central call center where people could not speak understandable English. Here we are for over 5 years using nothing but holiday Inn for points and such. What a waste. Do not fall for this. Pick hotels and enjoy the variety of wonderful hotels other than Holiday inn IHG. Don't follow IHG Holiday Inn like some crack addict. Im especially disappointed that a great company like chase credit card would even partner with such a waste of a program that offers no customer satisfaction or priority for the customer's loyalty. So glad we quit Chase and IHG today. We are feel free to use any and all hotels and at no extra cost.
