This is the worst app. Don’t ever book/ cancel through their app. We booked a room on January 25 we had to cancel so through the confirmation email we were able to cancel/ edit our reservation. We canceled by the email. We were charged, even more then one night on our card. We contacted IHG and was told it was our fault the app didn’t work and the charge stands! DO NOT USE THIS APP/ PROGRAM. ITS A SCAM!
