Holiday Inn Corpus Christi-Downtown-My flight was delayed and i did not make it to Texas - i called the hotel and told them i would not make it and the woman at the front desk assured me she changed my reservation to check in the next night, when i got there after traveling and working all day i found they gave my room away and were sold out. i was informed that the reservation was not updated and was logged as a no show. i was astonished. the holiday inn had left me literally homeless with no where to stay --- everything in the area is sold out. as i stood there in tears at the desk counter for over a hour tying to find somewhere to sleep and shower no one would acknowledge the mistake they made and when they did the next day they would not comp me a couple of nights on my next trip. What BAD customer service. Who does that to someone.
