I stayed at the IHG in Peru, IL from Dec 26 to Jan 26. I was already a rewards member in Gold status. I received 0 points for this 30 night stay. I was signed up for a double points offer as well so this should have been a substantial number of points. I’ve contacted customer service numerous times and they tell me the points will post in a couple days. Well it’s been 35 days and nothing. I chose IHG for the rewards program so I could use the points for a family vacation. It’s insane that they would do this to a loyal customer.
