The best price guarantee...don't believe it. Reading details, you have to fill a form 24 hours before you check in. So...imagine you have an "emegency", you need a room and do it through your loyalty program...and then realize there's a web 20% lower. When you claim the BPG...SORRY, it was same day, OUR POLICY TO MEMBER DOES NOT COVER BEST PRICE GUARANTEE FOR THE SAME DAY. So...check before you book, IHG has turned EXPENSIVE vs offers at other webs. My claim reference (which was ignored) -- 10547556433