Shambolic and do nothing for victims. Hopefully a new government will shut this shambolic ICO down, and replace with something that cares for victims of data breaches and data abuses. Read on After seeing a number of the ICOs so called investigations over the years, and recently stupidly making a data complaint and expecting them to care about the a serious data matter, there is no doubt at all they are have no interest in normal individuals making complaints against larger organisations. Even if they find breaches of data, they do nothing much at all, and show little empathy. Having seen one ICO case investigator once upon a time repeatedly pretend no breaches of data rights happened in a situation where an organisation was clearly abusing the data rights of someone, to the extent the ICO case worker was clearly taking the mike out of the complaint, showed how poor the ICO really was. I have seen ICO case workers admitting that if you want a definitive answer on Data law, then see a lawyer ! what the heck are you for then ?The most recent example showed me they have not improved at all in standing up for normal individuals who bring complaints to them. I advice anyone reading this not to bother wasting time with the ICO. Yes you may have good reasons to bring a data complaint to this shambolic organisation, however this is a pointless service, toothless and a waste of time. Hopefully a new government will shut this shambolic service down, and something rather more interested in victims of data breaches and data abuses will take its place. This is no joke, do not waste your time. Time is precious !