Have yo noticed all the reviews are one star...why? because their call centre staff are incompetent, and know little to nothing, when they get asked to escalate an enquiry they become belligerent and rude, they don't record calls, which in this world is questionable why, that is to cover up the bad service provided, and ensure that the in competencies and bad attitude cant be proven, they furthermore refuse to all you to record the conversation to demonstrate when complaining their bad service, and hate anyone challenging the bad service they provide, the staff clearly know they can do it badly and offend customers, because there is no come back on any of them...and so the problem goes on...the ICO is lip service and make no difference...
