org

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
The ICO are not objective or impartial and do not understand data protection laws

I raised a complaint to the ICO asking for them to confirm that a data breach had occured and what type of data breach / which part of the law related to this. The organisation who breached my data had already admitted the data breach in writing and reported themselves to the ICO and put improvements in place. Howevr once I asked for compensation the organisation engaged an aggressive solicitor to defend them and deny their responsibility. The ICO apparently looked into my complaint, and wrote me a letter whch stated very little and which did not answer my question as to whether a data breach had occured or not, just that they were satisfied with the actions of the organisation.The ICO clearly discussed the sitaution with the organisation concerned's solicitor. The organisations solicitor waited until the exact date of the ICO's response to reply to me. Their reply denied any data breach and relied upon the ICO's response to proove this. The whole situation was a total set up. The ICO is not objective or impartial. It appears to site with organisations and I am not sure what the poinf of them is. Their website states what should and should not happen and describes aspects of the law. Yet those working for the ICO appear to be unaware of the actual data protection legislation. It is totaly pointless. I now have to go to the ombudsman and my MP.

1
Date of experience: May 29, 2023